Support
Help whenever you need it
Browse our help center, search FAQs, report a security issue or submit a complaint — our support experience is built to escalate quickly and securely.
Frequently asked questions
Protecting your account
Emergency account-lock requests are subject to identity verification. Report fraud or security issues and we'll follow our incident response procedures.
Account security
MFA, device management and suspicious-login alerts.
Report fraud
Flag suspicious activity for immediate review.
Account lock
Request an emergency lock after identity verification.
Submit a support ticket
Signed-in users can create tracked tickets. Need an account first?
Submit a complaint
Complaints follow our escalation workflow and are tracked to resolution. Use the contact form above and select the Complaint category.
Regulatory readiness
PASX prepares compliance workflows for applicable US and international requirements — money transmission, FinCEN, OFAC, securities, digital-asset, privacy and consumer financial protection. The existence of these workflows does not constitute regulatory compliance; production operations require review by qualified compliance professionals.